Get clear insights into all customer relationships and perform targeted marketing actions.
- Manage Customer Journeys
Every step, from meeting to sales, is recorded and tracked. You’ll have a clear and easy-to-analyse overview for each customer process.
- Customer comes first
A complete overview of your prospects and customers provides insights helping you to respond optimally to customer needs
- Targeted and automated actions
A perfect overview of your purchasing history, helps to communicate at the right time, in the right way with your current customers. Each vendor provides a perfect follow-up of its new and current customers.
- Success factors identified
Get a clear overview of what is sold most and what products attract new customers. Which aspects lead to the ultimate Customer Experience? Discover your success factors!
- Greater efficiency within your customer base
Qualitative files and clear prospect, customer flows are worth gold. These provide valuable insights from all steps in the Customer Journey. The follow-up of prospects and current customers are easier and more organised.